Business Conferencing Full HD Conferencing System

Support...

Audio Conferencing IP Voice Telephony

Welcome to support for Grandstream UK distributors and channel partners. Here you are able to find various helpful Videos, Returns Procedure and our Online Ordering Portal.

Enterprise IP Phones Small Business IP Phones Cordless IP Phones Carrier-Grade IP Phones Hotel Phones >Helpful Videos >Order Portal >RMA Request Extension Module Softphone App IP Video Telephony IP Video Phones for Android >Terms & Conditions Extension Module IP Video Surveillance Door Entry Solutions HD IP Cameras IP Video Encoders/Decoders Video Management Software Gateways and ATAs Facility Management Analog Voip Gateways Analog Telephone Adaptors IP PBX Appliance

Helpful Videos...

UCM Series IP PBXs Network Solutions Personal Collaboration Devices

Please find listed below useful Youtube webinars, demonstrations and useful presentations on all of the GS range of products – if you have any technical questions then please feel free to email the technical team on support@grandstream.co.uk and one of our GS certified engineers will come back to you.

Our Online Order Portal...

We have developed an online ordering portal here at Grandstream UK, specifically designed for ITSP’s, Resellers & distributors to capture product information, prices and place orders. We suggest you submit your application via the following form and we will contact you to discuss your interest in the GS range and talk you through your options, such as our ITSP partner programme, prices and discounts.

Name:

Email:

Company Name:

Comments:

Telephone Number:

Send

RMA - Request Form

If for some reason you think you have a faulty product, and you have checked our trouble shooting section, please fill in the form below and one of our team will be touch soon.

Customer Info.

BNS Customer Details

BNS Customer Original PO No.

Date of Order:

BNS Invoice No.

Telephone Number

Grandstream Ticket Ref.

Product Info.

Item:

Reason for Return:

Part Code:

Part Description:

Product Condition:

Quantity:

RMA's received reported faulty will be subjected to thorough testing and if no fault found, item will be returned to the customer as received and in their own packaging and may incur a handling fee. Refund on items not in original manufacturers packaging and in new retail condition will be subjected to 15% restocking fee.

MAC Address:

Replacement to be sent on receipt of unit proved faulty and mac address validation?

Delivery Address for Replacement Unit(s) to be sent

Company Name:

Address:

Contact Name:

Telephone No.

Postcode:

Send